Green Cult

Official European Reseller for HydraMax Systems.

Frequently asked questions

Last Updated on April 28, 2023

Yes, we do. Depending on the size of your package this may be handled by standard courier services or for large packages via a shipping company.

Please contact Anna or Andreas by phone (+49 731 14414 219) or via mail at

In case you want to cancel or change your order order, let us know via phone (+49 731 14414 219) or via mail at In this case please also read our cancellation policy that describes the consequential procedures in detail. We will do our best to find a suitable solution for you.

As a private non-business customer you have the right to cancel your order within 14 days after purchase. Please check out our cancellation policy. For business customers please contact us immediately after wanting to cancel or change your order. We will surely find an agreeable solution.

The delivery time depends on which product or articles you have ordered. We do not have all articles on stock and in the worst case may have to order them from our manufacturing partners in the US or elsewhere. In that case you may have to wait approx. 5-6 weeks until we can ship your order to your address.

We usually work with the most popular parcel services like DHL, UPS, DPD or other standard courier services. For larger packages however, we need to get a shipping company involved. We will always inform you in detail about the shipping methods, possible extra costs and the delivery time.

We offer a standard warranty of 12 months after purchase date. For details please check our T&Cs chapter 7.

In the case of a product showing a malfunction due to manufacturing failure and identified being covered by our warranty we will try to replace this article as soon as possible. However, this also depends on the fact whether this specific article is on stock.

Frequently asked questions

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